Operations Management
Gain fundamental insights to world of Operations Management from award winning Professor Gad Allon
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A Faculty Project Course - Best Professors Teaching the World
This course provides a general introduction to operations management.
This course aims to (1) familiarize you with the major operational
problems and issues that confront managers, and (2) provide you with
language, concepts, insights and tools to deal with these issues in
order to gain competitive advantage through operations.
This course should be of particular interest to people aspiring a
career in designing and managing business processes, either directly
(V.P. of Ops, COO) or indirectly (e.g. management consulting). The
course should also be of interest to people who manage interfaces
between operations and other business functions such as finance,
marketing, managerial accounting and human resources. Finally, a working
knowledge of operations, which typically employs the greatest number of
employees and requires the largest investment in assets, is
indispensable for general managers and entrepreneurs.
We will see how different business strategies require different
business processes, and vice versa, how different operational
capabilities allow and support different strategies to gain competitive
advantage. A process view of operations will be used to analyze
different key operational dimensions such as capacity management, flow
time management, supply chain management, and quality management. We
will also discuss developments such as lean operations, just-in-time
operations, and time-based competition.
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